The prohibition in the 2013 legislation has been diluted while a confusing Supreme Court order makes it difficult to get compensation.

In 2013, Parliament enacted The Prohibition of Employment as Manual Scavengers and Their Rehabilitation Act which outlawed engaging any person for the “hazardous cleaning” of sewage lines or septic tanks. Since then, 481 workers, mostly from the marginalised communities especially Dalits, died after they were hired to clean sewer lines or septic tanks, according to information provided by the government to Parliament in March 2020.

The number is very likely to have been undercounted because the National Commission for Safai Karamcharis, a statutory body, collects these figures based largely on media reports and from non-governmental organisations.

Clearly, the statutory prohibition enshrined in the 2013 legislation is not working. But why did this happen?

To begin with, it should be noted that the prohibition on manual cleaning in Section 7 did not come into effect automatically across the country as soon as the law received presidential assent. Rather, the provision requires each state government to notify the date on which this prohibition becomes active in their respective states.

Tracking these notifications is difficult as the India Code website only publishes the notifications of the government of India and not those by the state governments. We suspect that most states have not issued the required notification because once Section 7 comes into effect, it will impose liability on the state bureaucrats in charge of municipal corporations, which use workers to clean sewer lines operated by municipalities.

Even presuming that some states have notified Section 7, it should be noted that this provision does not impose a blanket ban on the use of manual labour to clean septic tanks and sewer lines. It only prohibits the use of manual labour to engage in “hazardous cleaning”, which is defined in the law as cleaning without protective gear or machinery or following safety regulation as specified in the law. The Prohibition of Employment as Manual Scavengers and Their Rehabilitation Rules, 2013, lists out the protective gear or machinery to be given to persons engaged for the purpose of cleaning sewers and septic tanks. These rules also lay out safety precautions to be followed in the process of cleaning sewers and septic tanks.

Even if the government cannot manage a complete prohibition on the manual cleaning of sewers and septic tanks, it can still deploy the law to deter deaths and guarantee justice for the families of workers who die during hazardous cleaning.

Two issues

There are two issues that need discussion in this context. The first is who exactly should be punished? Should it be the contractor, engaged by the private property owner or municipal corporation to clean the sewer or septic tank, who hires or sub-contracts the job to workers who end up losing their life? Or, should the law affix liability directly upon the property owner and municipal corporation itself? The answer based on first principles, would depend on whether we are talking about criminal or civil liability.

Under criminal law, especially the Indian Penal Code, it is difficult to secure the convictions, of either the property owners or the contractors engaged by the former, for the deaths of the workers unless the prosecution can establish coercion on part of either the property owner or the contractor. This is difficult to prove, especially if the worker is dead.

Theoretically speaking, a conviction under Section 7 of The Prohibition of Employment as Manual Scavengers and Their Rehabilitation Act, 2013, should be easier but only in cases where it can be established that the workers did not have sufficient protective gear and safety precautions were not followed. Practically speaking the prosecution may not be able to establish this in most cases.

An easier and perhaps more effective route to creating deterrence exists under civil law. Under tort law (the branch of law dealing with civil wrongs such as negligence), property owners can be made liable for deaths on their premises even if the task has been contracted, especially if the death is caused by hazardous material known to be dangerous.

When deployed intelligently, tort law can lead to justice but unfortunately, as is usually the case in India, the issue of deaths in septic tanks and sewer lines landed up before the Supreme Court in the form of a public interest litigation leading to a rather unsatisfactory judgment in 2014.

Creating confusion

Apart from passing a number of vague directions, the Supreme Court also required payment of Rs 10 lakh to the family members of those who died cleaning septic tanks or sewer lines. To be fair, the judgment has opened the door for families to get compensation but because it is so poorly written it also created confusion on two counts.

First, the judgment was not clear on whether it applied to deaths in septic tanks located on private property. A cursory clarification from the court in 2016 may have helped resolve the issue but then there was lack of clarity on who exactly was required to pay the compensation, especially for deaths on private property.

Would it be the property owner or the person who engaged the workers to clean the septic tank? In quite a few cases, high courts have simply ordered the local government to pay the compensation, even for deaths on private property. In effect, taxpayers are subsidising private property owners for their negligence.

Second, the Supreme Court’s approach of fixing compensation at Rs 10 lakh meant that a worker, regardless of their age or earning potential, would get the same compensation whether they died in 2014 or 2022.

Consider this example: using the formula given under the Employee Compensation Act (this legislation does not apply to contract workers), an unskilled employee aged 25 years who died in 2014 would have received approximately Rs 8,77,000 as compensation in Delhi. However, if an unskilled employee aged 25 years died in 2022, the compensation would be Rs 17,90,000 since the minimum wages for unskilled workers have increased in Delhi to adjust for inflation and other factors.

Absolute liability

Much of this confusion could have been avoided if the Supreme Court approach the issue through the prism of absolute liability, under which principles, the owner of property is liable for any harm caused on their property due to hazardous material. Not even an “act of god” can be argued as an exception to this principle. This test was evolved by the Supreme Court in case-law after the Bhopal Gas tragedy. This approach would have clarified that property owners would be liable for paying compensation.

Similarly, on the issue of determining compensation, if the Supreme Court had grounded its judgment in basic tort law principles, it could have cited well-developed principles of damages in tort law to guide authorities on compensation payable, keeping in mind various factors, rather than fix a static sum of Rs 10 lakhs as damages.

Damages under tort law are generally compensatory, meant to restore the person who has suffered damages to their original position. In the case of the deaths of workers, the law will endeavour to provide the family with monetary compensation that would be equivalent to the potential earnings of the workers in a scenario where they were still alive.

In addition, under tort law it is also possible to grant punitive or exemplary damages, which is usually a multiple of the ordinary damages and are meant to punish the tortfeasor. While this is rare in the Indian context, Indian courts can award punitive or exemplary damages in cases of particularly egregious behaviour.

Punitive damages are generally calculated as a factor of compensatory damages. Meaning that if the compensatory damages are Rs 20 lakh, the punitive damages could be thrice and amount to Rs 60 lakh. Engaging workers to carry out hazardous cleaning without providing the necessary safety equipment could qualify as the type of egregious behaviour warranting punitive damages.

Rather than wait for the Supreme Court to clarify its erroneous judgment from 2014, Parliament should consider codifying the test mentioned above by specifying in the law that it is property owners who are liable for damages in the case of deaths of workers in septic tanks and sewer lines.

Parliament should also clarify the exact people who qualify as “property owners” in the case of apartment complexes or commercial complexes or municipal corporations, which operate sewer lines. At the same time, Parliament should consider laying down a formula, like the one in the Employment Compensation Act, to help the relevant authority determine compensatory and punitive damages for the deaths of workers in septic tanks and sewer lines while keeping factors like inflation in mind.

A law that makes it clear to property owners that they are liable for both compensatory and punitive damages, regardless of who engaged the dead workers, will hopefully have some kind of deterrent effects. Most property owners and even the government understand only the language of money and hopefully if the law makes the deaths of workers expensive enough, it may lead to fewer deaths.

Prashant Reddy T is a lawyer and Harsh Tripathi is a law student at NALSAR University of Law.

Corrections and clarifications: The article has been edited with regard to its interpretation of Section 7. The earlier version of this piece had missed the very specific definition of “hazardous cleaning” in the law, which is defined as manual cleaning without the necessary protective gear, cleaning devices and safety precautions. The authors are grateful to Rahul Raja, a researcher at the Administrative Staff College of India, Hyderabad for pointing this out.

This was developed by Ms. Sanhita Mandal during her period of internship at the Administrative Staff College of India

From Legislation to Innovation: How to Empower the PEMSRA, 2013?

-Ms. Sanhita Mandal, M.Sc. Economics (First Year Student), Symbiosis School of Economics, SIU, Pune

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Legislation plays a pivotal role in addressing societal issues. The Prohibition of Employment as Manual Scavengers and their Rehabilitation Act 2013 is powerful legislation addressing social issues of hazardous cleaning of sanitation systems and ensuring the safety and well-being of sanitation workers. Hazardous cleaning refers to the manual cleaning of septic tanks and sewer lines by an employee without the employer fulfilling his obligations to provide protective gear and other cleaning devices and ensuring observance of safety precautions as may be provided in any other law. The Act insists using personal protective equipment and mechanisation of sanitation services to protect sanitation workers. However, the power of legislation lies also in the effective implementation of the key provisions and objectives outlined in the Act that prohibits hazardous cleaning by regulating the safe handling, transportation, and disposal of human excreta.

For effective implementation and driving meaningful change, legislation alone is insufficient, and it needs to be backed by social acceptance, economic competency and technological support. Innovations in sanitation service delivery is essential to develop cost-effective services for worker safety practices. By leveraging technology and entrepreneurship, we can improve efficiency, reduce risks, and protect the human health and the environment. The legislation sets the framework for safe practices, while innovation drives the development of new technologies and methods that enable us to meet these standards effectively.

How does legislation drive innovation in sanitation service delivery?

Legislation acts as a catalyst for innovation by setting standards and regulations that demand developing new solutions. When governments impose stringent laws regarding hazardous cleaning, industries must think outside the box and find innovative ways to comply with these requirements. Sanitation service delivery in India has seen some technological improvisations. However, most remain underutilised because of the reliance on manual labour. For example some of the rudimentary technologies used in hazardous cleaning included tools like bamboo sticks, a spade or iron rods for loosening the sludge followed by the manual entry of workers to collect the sludge/waste in buckets for removal. This practice exposed workers to life-threatening hazards, increased their mortality rate and lacked efficiency and effectiveness in achieving desired outcomes. A shift towards advanced technologies was imperative for the occupational health of sanitation workers and efficient sanitation service delivery.

Personal protective equipment (PPE) kits and masks emerged as crucial innovations to combat the risks of direct contact with human excreta. Originating as a response to the dangers faced by workers dealing with hazardous waste, these measures provided a much-needed shield. By introducing these essential tools, health and safety standards improved significantly, ensuring workers could execute their duties with reduced exposure to hazardous materials and enhanced protection for their well-being. However, in practice, using PPE gear has not received traction among sanitation workers due to lack of awareness and the inconvenience of use.

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The legislative push towards safer hazardous cleaning has led to the creation of various innovative solutions. One shining example is the development of Bandicoot, an automated robot designed to clean sewers and septic tanks. It’s a game-changer, providing a safer and more dignified alternative to hazardous cleaning. Another notable innovation is the Sewer Croc, a multi-nozzle jetting solution that uses water pressure to clean sewers and effectively relieve sewage workers from the abhorrence of getting into manholes to clean them up. While these innovations provide solutions for the existing systems, Social Entrepreneurship provides sustainable newer solutions. With their innovative business models, social enterprises strive to provide sustainable solutions while addressing socio-economic disparities. They are addressing a societal issue and creating a ripple effect of positive transformations. Through such initiatives, innovation and entrepreneurship converge to create a holistic approach to tackle hazardous cleaning- grounded in respect for human rights and driven by the spirit of innovation. For instance, companies like Banka Bioloo and Eram Scientific Solutions provide sanitation solutions that diminish the need for hazardous practices. Banka Bioloo’s bio-toilets safeguard workers’ health and protect public health and the environment. They also allow workers to upskill and find employment in operating and maintaining these technologies.

However, the use of automated technologies and sustainable solutions can lead to the loss of livelihoods. In such situations, policies and schemes for skilling and rehabilitating the workers are also essential. Legislation isn’t just about setting rules, but also a springboard for innovation, pushing us to think out of the box and develop solutions that can transform lives and society for the better.

 

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Determinants of successful implementation of PEMSRA, 2013

Identifying the limitations for implementing the legislation and innovations and exploring potential improvements are crucial for ensuring workers’ safety.

Some of the major limitations in implementing PEMSRA, 2013 include lack of awareness among the workers, inadequate provision of personal protective equipment (PPE) for workers, non-enforcement of the legislation by the urban local governments, lack of interest of the contractors in abiding to the provisions of PEMSRA 2013; untrained workers engaged in the sanitation service delivery operations, and weak innovation ecosystem.

Hazardous cleaning practices can be prevented, and workers’ safety can be improved by addressing these limitations, developing and implementing workers’ safety action plans, enforcing private sector compliance, and strengthening the innovation ecosystem.

Government and private organizations have begun to recognize the potential of these measures and innovations. The core focus of the government under Safai Mitra Challenges are mechanisation. Similarly, partnerships are emerging at the state and local levels to promote and implement social and technological innovations on a larger scale. Garima Scheme of Odisha and the launch of Mission Garima, a collaborative effort of the Municipal Corporation of Greater Mumbai (MCGM/BMC) and Tata Trusts to deploy mechanised sewer cleaning operations are all examples.

In conclusion, legislation and innovation are crucial in navigating hazardous cleaning towards a safer future. Their interconnection holds immense value in ensuring a safer environment for workers involved in hazardous cleaning and embodies a commitment to social justice. Innovation plays a significant role in this endeavour, offering new avenues for improving lives. By embracing innovative solutions and being open to policy changes, we can create a future where these practices are more effective, efficient, and, most importantly, safer for everyone involved. Let’s strive for a future where dignity and health are not compromised for livelihood.

 

India generates a staggering 1.7 million tonnes of faecal waste a day and 78% of the sewage generated remains untreated and is disposed of in rivers, groundwater or lakes. The two main sources of water contamination are sewage and industrial waste. The volume of wastewater is rising at an alarming rise as the population of India and its industrial landscape keeps increasing at a phenomenal speed. The shrinking of freshwater sources like rivers, wells, and groundwater worsens the situation.The situation is worsened by the shrinking of freshwater sources like rivers, wells, and groundwater. The wastage caused due to 40% of water being lost due to leaking pipes, adds an additional pressure on the limited resource. Lack The lack or absence of reliable maps with urban local bodies makes it difficult to identify the location of the pipe, which can extend the process of digging for pipes.

Non-Revenue Water (NRW) is an issue with almost all water supply utilities in India. It includes physical and commercial losses and free authorised water for which payment is not collected. As per a World Bank report from 2020, the average NRW in India is around 38%, just above the global average range of 30% to 35%. Fluid Robotics has developed an AI-based wastewater surveillance robot for monitoring the health of water and wastewater infrastructure, thus helping cities intercept, divert, treat and significantly reduce chemical pollution. The company’s offerings include a hardware platform for mapping underground pipeline networks and a software platform for managing and analysing data about pipelines, windmills and crops, enabling clients to reduce water pollution.

The robot is tethered and is able tocan move through the pipes to map underground networks, inspect the flow and quality of water, and capture the pipe’s health. The robotic equipment easily reaches difficult and blocked spaces reaches difficult and blocked spaces easily by providing accurate defect data. This technology removes the human component in the dirty and dangerous job of inspecting deep pipelines and also reduces human effort in data interpretation reduces human data interpretation effort. Their systems help to identify structural defects, O&M failure modes, construction features, etc., in water and wastewater pipelines while following stringent international standards. The data gathered and analysed helps prevent water leakages, sanitary sewer overflows and monsoon flooding. It also helps cities to make a data-informed decision to maximize the re-use of water by prevention of breaks and leaks in pipes and minimize water pollution by the identification of the water contaminants at the source itself.

Implementation & Impact

The “Pipeline Mapping & Condition Assessment Platform” – (a robotic system that maps and inspects underground pipelines to survey lines with a minimum diameter of 150mm/6inch) is being used to digitize pipeline data in several cities in India, to clearly understand the impact of structural defects or deposits on pipeline age and capacity. Their first two projects MCGM (Powai Lake and Mithi River rejuvenation) helped them intercept, divert, and treat over 400 MLD of untreated wastewater previously entering water bodies, without the need to buildbuilding new treatment capacity. They have prevented thousands of hours of manual scavenging/hazardous cleaning and identifiedbeen able to prevent thousands of hours of manual scavenging/hazardous cleaning and identify over 20 MLD of water leaks.

In Pune, Fluid Robotics has also deployed its technology for the abatement ofto abate pollution along the 22 km stretch of the River Mula-mutha. Fluid Robotics works with the government and offers solutions through tenders. It also formed strategic partnerships with large private companies in different geographies. They are also scaling to ten cities across the country.

In 2018, Fluid Robotics won the Best Water Instrumentation and Automation’ Automation company at the Water Awards in New Delhi, and was elected as one of India’s Top 25 Impact Ventures by the 7th Action for India (AFI) Forum. It was also named one of India’s top ten innovative start-ups by Socioconnect, an initiative by the US Consulate General Mumbai and BVIC.

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Contact Details
CEP/MD/ Founder: Mr. Asim Bhalerao, Ms. Nidhi Jain
Organization: Fluid Robotics Year of establishment: 2016
Contact Nos: +91-7720035843| info@fluidrobotics.com

Last few years have seen incredible progress of in sanitation services in India. However, no attention has been given to the plight of millions of sanitation workers, who work in extremely hazardous and inhumane conditions directly handling human waste who work across the FSM value chain. They work in extremely hazardous and inhumane conditions, directly handling human waste. These workers face significant health problems and have 15 years less lifespan in comparison tothan the average human. Besides this, they may die while cleaning the septic tanks. Furthermore, these workers work on informal labor contracts with for less than the minimum wage. They are socially ostracized due to India’s deeply entrenched cultural and caste divides the deeply entrenched cultural and caste divides in India (women are affected the most). Existing efforts to address these concerns are largely restricted to uni-dimensional “human-rights” solutions, and there has been a lack of strategic focus.

Due to the recent increase in reportage around sanitation workers in the media, many people have become aware of the problems faced by sanitation workers and the vulnerable conditions that they live in. There has been a surge in the number of organizationsorganisations, companies and NGOs who want to work on this issue. The problems are many, and thereforeso it’s difficult to decide which issue to tackle first and how to go about it.

Dalberg Advisors, in its pioneering landscaping study, suggests tangible solutions and lays out a road map for how they multiple issues can be resolved by organisations, companies, governments and NGOs. achieved. They have developed cards that act as a plug and playplug-and-play for these very solutions by governments, the private sector and civil society. The deck of 57 cards can be used to learn, ideate and create tangible solutions for sanitation workers. They are a tool designed to help anyone who wants to help sanitation workers choose what type of worker they want to target (street cleaners, FSM plant workers or sewer cleaners, amongst others), which demographic or persona they would like to focus on and then narrow down the solution which would work best. Furthermore, the cards eliminate many steps organisations usually go through when designing a programme by making, making it more streamlined. These cards can be utilized to ‘create your own’ own solutions that people are most interested in implementingmost want to implement. The deck is divided into 4 sections – types of sanitation work, different personas of sanitation workers, insights and possible solutions. Dalberg Advisors envisages these to be used for:

  • Diagnosing the problem,
  • Understanding the reasons,
  • Identifying solutions.

Implementation & Impact

Dalberg Advisor’s innovation has been adopted by 10-12 states, 50-100 ULBs and at least 10-15 civil society organizations for designing their sanitation worker focusedworker-focused programs. In total, 250,000+ sanitation workers have benefitted from services and products that get designed based on the insight carried in these cards. The innovation ensures the upliftment of every sanitation worker and gives them a dignified life.

The company wishes to host workshops with states and municipal leaders of the top 10 cities in India (including Telangana). They have already shown great interest and have taken positive steps toward becoming ODF++. The one-day workshop would use these cards to help commissioners to ideate potential pilots in their own districts which can help workers. Once they come up with the solution they are interested in championing, the company will work with them to pilot these solutions and then scale them to the entire district. Dalberg can identify and support a non-profit organization that can run these workshops. It would like to repeat the same exercise with every ULB in India once its first round of piloting is completed.

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Contact Details
Organization: Dalberg Advisors Year of establishment: 2009
Contact Nos: +919958937757 | anahitaa.bakshi@dalberg.com, nirat.bhatnagar@dalberg.com

Sanitation workers in India sacrifice their life and dignity to maintain a city’s civic infrastructure. The current methodology of manual entry for sewer and septic tank cleaning often results in occupational health hazards or fatalityfatalities. While the “Prohibition of Employment as Manual Scavengers and their Rehabilitation Act, 2013 (PEMSRA, 2013)” has specifically laid down the procedures to be followed before, during and post a man’s entry, the ULBs ULB’s lack of hardware for compliance to these implementation rules leads to premature deaths of the sanitation workers thereby completely crippling their family, both economically and socially.

Kam Rescue Van, India’s first chassis-mounted emergency rescue van, is under the approval stage with CPHEEO. The Kam Rescue Van enables a ULB to comply with the procedures to be followed before, during and post a person’s entry to prevent illnesses and death, as laid down in the Prohibition of Employment as Manual Scavengers and their Rehabilitation Act, 2013. The Kam Rescue Van possesses the required hardware (personal protective equipment, safety devices, tools, etc.) for the compliance and implementation ofto comply and implement these procedures. It maximizes maximises the safety of the sanitation workers and minimizes minimises fatalities and other health hazards.

Implementation & Impact

While the service of Kam Rescue Van has not been operationalised yet, it is expected to create a huge impact as the facility will improve the working conditions of sanitation workers, and will reduce the fatality rate among them. The sanitation workers would now enter the sewer under the prescribed working conditions and be adequately prepared as per the directions given by PEMSRA, 2013 on wearing the PPE. The working conditions for the sanitation workers would be much safer and more hygienic. The fatality rate is also expected to come down drastically. The service will also eliminate the cost incurred for medical expenses due to the occupational health hazards suffered.

Kam-Avida Enviro Engg. Pvt. Ltd. also plans to conduct a behavioral change campaign for the Swachhagrahis to create awareness amongst them onof the importance of adopting safety measures.

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CEO/MD/Founder: Dr. K B Obalesha
Organization: Thamate Yeae of estbalishment: 2006
Contact: +91-9742586468 | obaleshkb@gmail.com

Manual scavenging has since centuries been designated to the most vulnerable caste in the social hierarchy of the caste system. The municipalities and government bodies responsible for sewer/septage cleaning systems continue to employ directly or indirectly the services of these marginalized communities, who are exploited and have no avenues for socio-economic development. Worst of all, the lives of these labourers are at stake due to the hazardous nature of the work, and lack of safety precautions or equipment provision. provision of safety precautions or equipment.

To address this issue in Karnataka, Thamate [1] developed a social innovation, the “Community-Based Monitoring Approach”, to organise the informal sanitation workers into an empowered collective network. Thamate is a community-based organization that was founded in 2006 to work with the most marginalized communities to eradicate the practice of manual scavenging and aid the comprehensive development of the community.

Key Thematic Areas:

Eradication of manual scavenging practice, including legal interventions
Improving education among families of Safai Karmacharis
Improving the health status of families of Safai Karmacharis

Implementation & Impact

To eradicate Manual Scavenging, Thamate is acting at three levels: preventive, rehabilitative and affirmative in Karnataka.

Firstly, since those who work as manual scavengers are often those employed as Safai Karmacharis by various Urban Local Bodies (ULBs) and Gram Panchayats (GPs), Thamate is actively focused on organizing the Safai Karmacharis by through the formation of Community-based Monitoring Groups (CBMG). The objective of the formation offorming these CBMGs is to build capacity among the workers themselves to be able to demand various entitlements related to labour, health, housing, drinking water, etc.

Thamate’s approach differs from other such efforts as it seeks to promote leadership among them via themselves instead of organizing workers through supervisors or maestris. The CBMGs identify critical workplace issues faced by members, address the day-to-day problems of the members by holding meetings with officials of ULBs independently without the need for topdown management and link up at the district and state level SK/MS organizations organisations to participate in the larger advocacy efforts. The CBMGs federate under the banner of Safai Karmachari Kavulu Samithi (SKSS), a state-level collective of Safai Karmachari unions (sanghas). The final goal is to work towards the economic and social security of the community so that there is no compulsion to work as manual scavengers.

Secondly, SKKS has been tracking and addressing the accounts of the death of persons in the process of being employed as Manual Scavengers such as deaths while entering sewers, maintenance holes, etc., since its formation in 2007[1] . On getting information about these incidents, the SKKS personnel conduct fact-finding exercises in collaboration with like-minded human rights and Dalit organizations. Recourse to legal interventions like registering complaints and filing FIRs, demanding the statutory compensation as per the Supreme Court Order (W.P. (CIVIL) NO. 583 OF 2003), etc. is taken to enforce the provisions of the 2013 Act and create deterrence against the practice of Manual Scavenging.

Lastly, the PEMSR Act 2013 provides for the identification of manual scavengers and their rehabilitation. The reluctance of state governments in state governments’ reluctance acknowledgingto acknowledge the practice of manual scavenging and hazardous cleaning within their jurisdiction has been the biggest hurdle in moving forward with its eradication. Thamate and SKKS have been working towards submittingsubmission of self-declaration forms with evidence of persons having been engaged in manual scavenging and pushing the ULBs for their identification and rehabilitation
Do we have access to the information that Thamate is capturing?

The activities of SKSS can be summed up as follows:

  • Identification of those working or having worked as manual scavengers;
  • Demolition/conversion of insanitary latrines;
  • Rehabilitation of those identified as manual scavengers;
  • Development of infrastructure to eliminate cleaning of manholes, septic tanks, soak pits, open drains, etc. and
  • Justice to the families of those who have died while engaged in manual scavenging tasks.

Thamate’s other initiative, Bheemshale, are centres run by teachers from the community for providing educational support to children of the community studying in classes I-X. Because of the occupation of their parents, most children from the community lack a supportive and enabling environment at home for their education.
Figure 4 Bheemshale
With a volunteer base in Karnataka, Thamate works intensively in 8 slum areas and 42 villages. Over 5000 Dalit families in Tumkur, Madugiri & Pavagada have been reached through various interventions.
Describe Thamate.
Do we have access to the information that Thamate is capturing?

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CEO/MD/Founder: Dr. K B Obalesha
Organization: Thamate Yeae of estbalishment: 2006
Contact: +91-9742586468 | obaleshkb@gmail.com

“>Water and sanitation are two fundamental needs of any human being. In India, we face enormous challenges in providing universal access to both. In the water industry for example, while on one side we have 88 million people who lack access to safe water and have states where more than 40% of cities are drought-hit, we have non-revenue water (NRW, water losses in pipeline distribution) going as high as 40-50%, just in distribution losses. The case for sanitation, sewer line and septic tank cleaning, is even worse. Even after significant advancement in technology, manual scavenging is still rampant, leading to deaths, accidents and diseases despite being made illegal according to the Prohibition of Employment as Manual Scavengers and Their Rehabilitation Act, 2013. As per market research, one of the major problems in these sectors is the lack of automation and organization.

Solinas Integrity is an IIT Madras incubated Startup working in the water and sanitation industry and aims to solve both aspects of the problem. They have developed two robots with features as follows:

HomoSEP: The HomoSEP robot is designed to homogenize septic tank hard sludge and suck out the tank slurry using a vacuum pump. This HomoSEP robot will aid sanitation workers in cleaning the hard sludge without entering the potentially dangerous atmosphere of a septic tank. 
HomoSEP is a compact robot made up of five main modules. The bottom module can homogenize hard sludge with water to create a pumpable slurry, and the feeding machine module can push and pull the bottom module inside a septic tank manhole at a depth of 3-5 meters. The portable module is mounted on a mobile frame to hold the whole robot at actual septic tank sites. The electronic module is configured so that the entire robot can be operated by sanitation workers with a single remote. The suction module is intended to suck the homogenized slurry from the Septic tanks.
Figure 2 HomoSEP

Endobot: Solinas is developing a completely indigenous robot for pipeline inspections to reduce water losses and contamination. Endobot leverages visual techniques and image processing to detect defects inside the pipeline and do condition assessments. It is a remotely-operated and has a tethered crawler robot that carries multiple sensors into the pipelines to perform the endoscopy to detect and locate various kinds of defects. The data from the pipeline is further analysed to understand the ovality & c-value of the pipeline. This is immensely useful for asset maintenance companies to manage their pipelines.

Implementation & Impact
Focused on water and sanitation, Solinas products have an enormous impact on society in all forms. Their pipeline inspection robot  water loss by 600 KL every day per kilometre of the pipeline monitoring which translates to an economic saving of INR 7 lakhs per km/month to the city. They also provide data that enables pipeline operators to maintain their assets well before they need to be replaced, ensuring five times cost savings. 

Detecting leaks in time ensures that the quality of water in the household is kept high and also helps in reducing groundwater contamination by detecting leaks in sewer lines. Similarly, the septic tank cleaning robot, HomoSEP promises to completely eliminate manual scavenging and provide safety and dignity to Safai Karamcharis. It also empowers the state to clean septic tanks efficiently with lesser costs, thereby improving both social and economic impact. IoT will be leveraged to ensure municipalities know about cleaning the tank well before it starts overflowing and contaminating the groundwater. 

They have received INR 10 lakhs from Tamil Nadu start-up grant & INR 45 lakhs from CSR support to build HomoSEP. They would also be receiving INR 37 lakhs from the Akamai CSR program. They have paid customers for their product Endobot across Tamil Nadu, Maharashtra and Bhubaneswar. 

In total, they have inspected more than 7500 meters of water and sewer pipelines and currently, 20 kilometers of pipeline inspections are in order. They are in partnership with Ulhasnagar Corporation in Maharashtra and are closely working with the Coimbatore corporation as well. In terms of pipeline inspection services, they are charging INR 150-250 rupees/meter of inspection. The Endobot product will be priced at INR 20 lakhs for sale of 1 unit including the robot, a display unit, camera and 200 meters of wire. The HomoSEP product is priced at INR 20 lakhs.

Solinas Integrity is the winner of the ISGF platinum awards 2020 and the National Bio Entrepreneurship competition 2019. They were also among the top eight regional finalists in the ASME Innovation Showcase conducted by the American Society of Mechanical Engineers in 2021.

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Contact Details
CEO/MD/Founder: Mr. Divanshu Kumar
Organization: Solinas Integrity Private Limited Year: 2018
Contact: 9087864370 | divanshu@solinas.in

City Profile

Navi Mumbai is a planned city located on the west coast of India, in the state of Maharashtra. It was developed in the 1970s as a satellite township to ease the population pressure on Mumbai. Navi Mumbai Municipal Corporation (NMMC) has been entrusted with the responsibility of delivering essential services and amenities to the residents of the urban local body (ULB) and is divided into 122 wards. The city has a population of around 30 Lakh. The city was the first to be certified as a Water Plus city in Maharashtra and has also received a five-star rating in the Garbage Free Cities ranking program. The city and Indore topped in the Safaimitra Suraksha Challenge in the population category of above 10 lakhs.

Challenge

Seven sewage treatment plants in Navi Mumbai handle wastewater from approximately 99% of the households connected to the sewer system, and the city also has around 550 KM of stormwater drain network. The Navi Mumbai Municipal Corporation has taken several steps to improve the sanitation ecosystem. The NMMC has about 550 km of stormwater drain and 406 toilets connected to the sewerage network. While the city has a well-laid-out sewer network and equipment, there was still a need for specific machinery, trained professionals, and an effective monitoring and grievance redressal system.  

Initiative

To enhance the ecosystem of sanitation works, the Navi Mumbai Municipal Corporation (NMMC) primarily concentrated on aligning its goals with the “Safaimitra Surakshit Shehar” initiative. The key areas of focus for the NMMC included strengthening the institutional setup, improving the availability of skilled manpower, enhancing mechanisation and the procurement of machinery and equipment, and implementing capacity-building programs and welfare measures for sanitation workers. 

As part of strengthening the institutional setup, the NMMC established a dedicated unit known as the Sanitation Response Unit (SRU) to address sanitation-related complaints raised by citizens. Additionally, a grievance redressal system with an inbuilt automatic escalation matrix was rolled out that would escalate the complaint registered by the citizen to the concerned officer if the complaint crossed the Service Level Agreements in the system. The alerts are linked to time in working days and have three levels of escalation mechanism put in place to track and address these complaints effectively. 

The NMMC implemented several initiatives to enhance the workforce involved in sanitation works with respect to adequate numbers and skilled labour. The city also ensured that no informal workers were associated with the high-risk jobs. Comprehensive contracts were drawn up for cleaning sewer lines and operating and maintaining Sewage Treatment Plants. Additionally, training was provided to the sanitation workers to understand safety measures, emergency response, and adopt mechanised cleaning. Only certified empanelled trainers were engaged for this training. NMMC also launched initiatives such as monthly awards, recognition and felicitation on important days such as Independence Day, Gandhi Jayanti, etc. Additionally, many awareness campaigns were run through a network of NGOs in the city. The city also has a Safaimitra Mascot, wall paintings and LED screens across the city as a part of its awareness campaign. 

The NMMC procured various machinery and technologies to enhance its sanitation initiatives. This included the acquisition of level transmitters for centralised monitoring of septic tanks across the Urban Local Bodies (ULBs). In addition, the NMCC procured root cutter machines to effectively remove tree roots that had grown within the sewer lines. They also acquired sewer inspecting cameras and other relevant equipment for efficient inspection and maintenance of sewer systems, such as 11 combination hydro vac equipment, seven desilting machines, 14 desludging vehicles and 34 power rodding apparatus. The city was able to support entrepreneurs in the sanitation sector through the Swachhata Vahan initiative which focused on the provision of loans to facilitate the purchase of required machinery. 

Machines acquired for sanitation work
Availability of loan facilities for Machines purchase

Furthermore, the NMCC prioritized the safety of sanitation workers by procuring and distributing Personal Protective Equipment (PPE) kits and other safety equipment to sanitation workers, ensuring their well-being while performing their duties. Periodic Health Camps and eye checkups were conducted for sanitation workers and their families, while medical insurance coverage was provided to ensure their well-being. The provision of allowances and the establishment of a provisional fund became mandatory for sanitation workers. Moreover, the NMCC facilitated the process for workers’ children to obtain scholarships from the Social Welfare department. 

Impact 

These initiatives of NMCC have resulted in improved sanitation infrastructure, enhanced worker welfare, increased citizen awareness, and socio-economic empowerment. The city was able to bring forth a major stakeholder, the private sector to support their activities. For instance, the capacity building sessions were provided by Kam Avida and the health checkups for the Safaimitras by the Heart Foundation. The city hopes to forge ahead towards 100% sewer network and become a septic tank free city. 

Note: The source of information is the Navi Mumbai Municipal Corporation’s presentation for the webinar on Safaimitra Suraksha conducted by the Ministry of Housing and Urban Affairs (MoHUA) and independent research undertaken by ASCI. 

City Profile

Dewas, is a city located in the state of Madhya Pradesh. The city has a rich historical significance and has evolved into an important industrial centre since the 1970s. Dewas Municipal Corporation(DMC) is the authorized institution to provide basic amenities to the people of the ULB. The city has a population of around 3,25,505 and is divided into 45 wards and four zones. The city ranked first in its population category in the Safaimitra Suraksha Challenge and was awarded 3 star in the Garbage Free Cities rating. 

Challenge

Three operational sewage treatment plants in Dewas handle wastewater from approximately 78% of the households connected to the sewer system. Dewas Municipal Corporation (DMC) has prioritised the safety and well-being of its workers along with safe sanitation for its citizens. 

Initiative

To meet the goals of the “Safaimitra Surakshit Shehar” initiative, the Dewas Municipal Corporation (DMC) identified four primary areas of focus: Strengthening the Institutional set-up, increasing skilled human resources, machinery &equipment, improving the ecosystem parameters and capacity building of existing Safaimitra and welfare. 

The establishment of the Emergency Sanitation Response Unit (ESRU) team was introduced to strengthen the institutional framework. A toll-free helpline number and the My Dewas application were launched to facilitate the resolution of grievances. Furthermore, an extensive Information, Education, and Communication (IEC) campaign was conducted in every ward of the municipality to educate residents about the importance of timely desludging of septic tanks by trained workers appointed for this purpose. 

The municipality increased the number of trained officials to ensure effective sanitation operations. The city has ensured the availability of two quality assurance engineers and has appointed three technical supervisors for the sewer cleaning team. The desludging team was also expanded to prevent the engagement of informal or untrained workers in sanitation activities. Further, Sewer Entry Professionals were inducted into the ESRU team. Along with this, the DMC also procured a sufficient number of machines and equipment for mechanized cleaning of manhole as per CPEO norms. These included hydro vac sets, sewer inspection camera apparatus, hydro jetting machines and procurement of two septic tank desludging vehicles under the NSKFDC scheme. 

SafaiMitras with their service vehicle

DMC emphasized the enhancement of the capacity and welfare of Safai Mitras. Specialized training programs were organized to educate them on liquid waste management. Informal workers were integrated into the municipality system through the Sewerage Maintenance Agency. The DMC also facilitated loans for sanitation workers through the NSKFDC scheme to acquire sanitation equipment and machinery. The Sewer Commandos received advanced personal protective equipment (PPE) kits to ensure safety. Furthermore, bi-annual medical health checkups were conducted to monitor and safeguard the workers’ health. DMC also established work stations for female sanitary workers Garima Grah and for the Liquid Waste Management Team. 

In addition to these measures, there was a strong focus on improving the sanitation ecosystem. Fixed user charges were implemented for desludging services, and users were encouraged to clean their septic tanks every three years. The city also ensured an adequate infrastructure capacity to meet the users’ demands effectively by matching the city’s need for 3 STPs. 

Impact 

The DMC on implementation of initiatives such as establishment of the ESRU and toll-free number, introduction of the Dewas application, Sewerage Maintenance Agency and Garima Grah apart from other measures was able to successfully address the challenges associated with manual scavenging and resulted in significant positive outcomes. It is one of the cities to completely eliminate the manual scavenging in cleaning of sewer lines and onsite sanitation system that also led to it achieving the first rank in its population category in the SafaiMitra Suraksha Challenge 2021. The city understands the importance of empowering sanitation workers to become entrepreneurs, and has plans to ensure more loan linkages with the NSKFDC scheme. 

Note: The source of information is the Dewas Municipal Corporation’s presentation for the webinar on Safaimitra Suraksha conducted by the Ministry of Housing and Urban Affairs (MoHUA)

City Profile

Jamshedpur or Tatanagar is a city located in the state of Jharkhand, India. It is one of the largest and most industrialized cities in the state, and is often referred to as the “Steel City” which has a Notified Area Council (NAC) as an authorized institution to look after the basic amenities of the town which is spread over an area of 64 sq. km. and has a population of around 7.7 Lakh. Along with Nellore, Andhra Pradesh, Jamshedpur achieved the “Safaimitra Surakshit Shehar” targets of eliminating the hazardous cleaning of sewer lines in the 3-10 lakh category. 

Challenge

The city has four operational sewage treatment plants of combined capacity to treat 64 million liters per day (MLD) of sewage generated.  Approximately 89% of the households in this planned city are linked through a network of sewer lines spanning 579 kilometers, including 20,000 maintenance holes. 

The city was able to understand that the challenges it faced were three-fold: 

  • Technical: The city has unplanned construction of maintenance holes, which also led to non-uniform manhole designs, a difficult approach for cleaning the maintenance holes and made it difficult for a single machine to address all the maintenance problems. 
  • Safety: The desilting of sewer lines required manual entry, which led the sanitation workers to be exposed to poisonous gases and unhygienic conditions. Further, the depth of each manhole was different, leading to decreased availability of oxygen. 
  • Social: The job entailed limited work dignity and self-respect. 

Initiative

To address the challenges of manual scavenging and achieve the targets of the “Safaimitra Surakshit Shehar” the NAC brought the following initiatives: 

The technical challenge was the design of the maintenance holes. The maintenance holes previously designed were not planned, and also the approach for cleaning these maintenance holes was not available. To aid the cleaning, the designs of existing maintenance holes were changed after dismantling and recasting the top slab of the manhole. By adding three openings in T shape and two openings in L shale, the NAC was able to ensure that the maintenance holes could be easily accessed by machines, thereby preventing manual entry of sanitation workers. 

Change in design of aintenance holes after
Change in design of aintenance holes before

The safety aspect of the challenge involved the hazardous practice of manual entry by sanitation workers into sewer lines, exposing them to toxic gases and unhygienic conditions. To address this issue, the NAC ensured the availability of mechanized sanitation infrastructure in accordance with CPHEEO standards. Small jetting machines and suction pumps were deployed to enable mechanical cleaning of maintenance holes in narrow lanes. NAC also acquired hand tools to remove silt/material from deep maintenance holes, plastics and thermocol from sewer lines. These tools also prevented the need for manual entry which was required earlier for desilting

Super Sucker Machine

Super Sucker Machine

Small Size Jetting Machine

Small Size Jetting Machine

Large Size Jetting Machine

Large Size Jetting Machine

Grabber

Grabber

Power Bucket Machine

Power Bucket Machine

Desludging Machine

Desludging Machine

The NAC also established the Responsible Sanitation Authority (RSA) and the Sanitation Response Unit (SRU). Special training centres were set up to educate 133 “Safai Mitras” (sanitation workers) on handling mechanized equipment and providing guidance for various work situations. A ban on manual scavenging was officially declared and accompanied by a comprehensive IEC campaign to raise awareness throughout the urban local body (ULB). Further, existing septic tanks were geotagged, and a call centre and mobile applications such as Zimmedaar Nagrik and JUSCO Sahyog were implemented to address sanitation-related concerns. 

Toolbox talk

To ensure sanitation workers’ safety, dignity, and social security, the NAC implemented several measures. Before commencing work, daily toolbox talks were conducted, emphasising the importance of safety protocols, and the workers were provided with personal protective equipment (PPE) kits. Additionally, the officials took steps to motivate the sanitation workers, arranging meals for them and recognising the best performers. Regular health checkups were conducted to monitor their well-being. Furthermore, efforts were made to link all workers to social welfare schemes, including the PM Jivan Jyoti Bima scheme. 

Health check-up of sanitation workers

Impact 

The implementation of these measures effectively tackled the challenges of manual scavenging and yielded substantial positive outcomes. By April 2020, sanitation workers manually entering maintenance holes with depths greater than 2 meters, which was previously prevalent with around 95% participation, was completely eliminated. Similarly, by January 2021, the practice of workers entering maintenance holes with depths less than 2 meters, where approximately 50% used to participate, was also entirely eradicated. The city has also achieved higher levels of compliance with Service Level Agreement (94% in 2019 to 98% in 2022) and customer satisfaction performance score for wastewater services (89% in 2019 and 95% in 2022). 

Note: The source of information is the Jamshedpur Notified Area Council’s presentation for the webinar on Safaimitra Suraksha conducted by the Ministry of Housing and Urban Affairs (MoHUA).